Because your drill is custom you will not be able to return the drill unless it is defective. If your product arrives damaged or defective, please contact us through our Zendesk website chat support or you can call Customer Service at 1-888-TOOLS04 (1-888-866-5704) so we may assist you. The warranty information on your product can be located in the manual and may also be found at https://www.craftsman.com/support/warranty.
What is the return policy for orders?
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